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Siemens Concierge Promo

On 8th November 2017 Euronics will launch an exclusive Siemens extraKlasse Concierge promotion, where consumers will have the opportunity to claim free delivery, installation and disposal after purchasing selected Euronics Agency Siemens extraKlasse products.

Promotional dates: 08.11.17 – 12.12.17

Installation

Please note that installation is only available within a 10 mile radius of our showroom which is located at 52A Harisson St, Walsall WS3 3HW. Free Delivery and Free Disposal is available to all areas that we cover as stated in the terms below.

Before you buy, check:

Connections

  • Ensure your waste pipe, water supply and electricity connections are no more than 1m away from where the appliance will be.
  • For freestanding appliances, ensure you have a 13 amp 3 pin plug socket for connection.
  • Unless it's a condenser tumble dryer, ensure there is an existing vent near the intended location.

    Dimensions

  • Ensure the appliance fits in your chosen location.
  • For integrated or semi-integrated installations, make sure your kitchen units are able to house the new appliance - we do not offer carpentry work to modify units.

    Before we deliver:

  • For installation, please drain your current appliance.
  • For disposal, please drain your current appliance. If you aren't using our installation service, please also disconnect your current appliance.
  • Identify where the mains water switch is in your home - check you can switch it off.

    Free Delivery

  • We can deliver goods to destinations within the UK Mainland Only.
  • We DO NOT deliver to KW,BT, IV postcodes and certain areas in Scotland like Highlands, Isles, Outlying areas & Central Scotland may not be covered.
  • All large products such as TVs, fridge freezers & washing machines are normally delivered within 1 to 3 working days (excluding Mondays) to most areas between 7am - 8.30pm, unless stated otherwise. We will contact you at least a day before delivery to inform you and check whether you will be available to accept delivery. In most cases we are unable to change the delivery date once you have confirmed that you will be available on the given date. If we are able to change the delivery date, an administration fee of GBP15.00 will be charged to action this request.
  • Delivery can be put on hold for a maximum of 45 days. We reserve the right to charge for storage if an order is cancelled while it is on hold. Storage charges will be 20% of the value of your order. Goods are normally delivered within 1 to 3 working days after the date you ask us to hold your order till.
  • The card holder MUST be present during the delivery of any orders over £1000. This is to ensure that the goods are being to delivered to the authorised card holder.
  • You can choose a specific day for delivery on the checkout page, for a charge from £65 - £75 depending on the item. This service excludes deliveries to Scotland and South of England, in areas such as Somerset, Devon, Plymouth and Cornwall. You can choose any day between Tuesday to Saturday (excluding bank holidays) beginning 1 working day from the order date up to 7 days. e.g. If the order was placed on 2nd March then you can select any day from 3rd March up to 10th March, excluding weekends and bank holidays. To book this service please contact our sales team on 01922 494 608.
  • All large products ordered for delivery to the Aberdeen, Edinburgh, Glasgow, Cumbria and surrounding areas will be delivered on a Saturday usually between 6.30am and 8.30pm. Delivery to areas such as Somerset e.g. Bridgewater, down south to Devon, Plymouth and Cornwall are most likely to take place on a Friday or Saturday. If our couriers cannot deliver your goods due to there being no one to accept them or you cancel delivery after your order has been dispatched and you have been informed of delivery or in case of refusal to sign for the goods or inspect them, we will apply deductions for delivery charges.
  • Please provide proof of I.D to the driver if requested, as this will ensure that we deliver to the correct person. I.D is asked for your safety and ours when placing an order.
  • Please note that all appliances and TVs will be unpacked and photographed on delivery to ensure that goods have been delivered in perfect physical condition which may be used in case of any claims.
  • All side by side & large fridge freezers, washing machines, cookers, dishwashers & brown goods will be delivered to the ground floor level only, till the doorstep or gate of the building and cannot be carried up or down any staircases. In some cases goods may be delivered inside your premises (ground floor only), strictly at the drivers discretion and judgement, provided that the goods go through with the packaging on and there are no staircases involved. This will however be at the customer's own risk and we shall not be liable for any damages that may occur to goods or your property. This policy also applies to collections.
  • Due to washing machines and dishwashers being products that use water, sometimes water and moisture will be apparent inside the machines or on the packaging as these products are tested by the manufacturers
  • Please make sure all transit bolts are removed before using your washing machine. If they are not removed, it may cause heavy vibration, noise and malfunction. The warranty will not cover any damage caused due to not removing the transit bolts. Please refer to the installation instructions for further information. Please note that we cannot accept the return of a washing machine within the 14 day cooling off period, if the transit bolts have been removed.

    Collection of Old Appliances

  • Items for collection must be disconnected and left outside the premises ready for collection when we deliver your new one.